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NetTalk Web Server => Web Server - Ask For Help => Topic started by: DonRidley on July 03, 2013, 03:38:49 PM

Title: NT 7.14 Planner - Display issue
Post by: DonRidley on July 03, 2013, 03:38:49 PM

Hello Bruce,

Using the planner in the shipped HotDates example.

To duplicate, simply open and close the update form.  I clicked the planner, opened the form and then clicked cancel. 
You may have to do this several times.

The planner will randomly "reset" and will display incorrect information.

I think this started in 7.13.  Not 100% sure on that. 

Thanks,

Don

Title: Re: NT 7.14 Planner - Display issue
Post by: DonRidley on July 08, 2013, 02:14:09 AM

This one may have gotten lost in the mix of other posts.

Don

Title: Re: NT 7.14 Planner - Display issue
Post by: Bruce on July 08, 2013, 07:06:38 AM

no didn't get lost. Actually Parker provided a video showing exactly how to get the problem effect, but it's proving to be a very stubborn one to fix.

Title: Re: NT 7.14 Planner - Display issue
Post by: DonRidley on July 08, 2013, 11:39:39 AM

Quote from: Bruce on July 08, 2013, 07:06:38 AM

no didn't get lost. Actually Parker provided a video showing exactly how to get the problem effect,

Thanks.  There was a a large number of posts that hit at once.  Just making sure.  I know you have a lot on your plate right now.

Quote

but it's proving to be a very stubborn one to fix.

I can see where it would be.  I looked at it with my minimum skills  :) and I simply cannot see what is causing it.  It's almost as if the loop through the dates is re-firing somehow and refreshing the planner.  Really weird indeed. 

Okay, I will leave it in you capable hands.

Don

Title: Re: NT 7.14 Planner - Display issue
Post by: Bruce on July 24, 2013, 02:26:01 AM

I think it's fixed in 7.17

Title: Re: NT 7.14 Planner - Display issue
Post by: DonRidley on July 24, 2013, 03:58:46 AM

Thanks Bruce! 

Title: Re: NT 7.14 Planner - Display issue
Post by: JPMacDonald on July 30, 2013, 10:34:22 AM

bump

Hi Bruce,

The planner is still misbehaving in 7.18 as per the email and video link I had sent.

Regards

Parker

Title: Re: NT 7.14 Planner - Display issue
Post by: DonRidley on July 30, 2013, 05:29:33 PM

I cannot duplicate here Parker.  Can you advise me how?

Thanks,

Don

Title: Re: NT 7.14 Planner - Display issue
Post by: JPMacDonald on July 30, 2013, 06:32:11 PM

Hi Don,

In the demo app using the Horizontal Week Planner menu option, click on a blank spot to add a new appointment. After you complete the entry nothing shows in the planner until you refresh the form by clicking on another appointment or change the date selector, then the new appointment "bars" show up.

Second issue seems to be when using IE, specifically IE 10 in my case. Open one of those new appointments created in the previous step and click the delete button. The record is deleted but the graphic in the planner does not disappear. Now click on another appointment block in the planner, poof, record not found error alert. Cancel out of that and the deleted record graphic now disappears and you can now edit an existing entry.

Please let me know if you are able to duplicate that in the demo app.

Regards

Parker

Title: Re: NT 7.14 Planner - Display issue
Post by: DonRidley on July 31, 2013, 02:20:42 AM

Okay.  I have duplicated it.  I tested it on IE10 and Firefox 22.0. 

With the Planner, when entering new records, seems everything works for the first record or two.  After that, the planner will not be updated/refreshed properly and the new record will not appear.  Also, getting "record not found" on existing records.  Very hard to establish a step by step way of duplicating but there's definitely something amiss.

Thanks,

Don

Title: Re: NT 7.14 Planner - Display issue
Post by: Bruce on August 01, 2013, 12:22:46 AM

thanks for the update - working on it...

Title: Re: NT 7.14 Planner - Display issue
Post by: DonRidley on August 12, 2013, 07:51:39 PM

I have been working on my planner for hours today with no problems using NT 7.19.

7.19 seems to be rock solid so far.

Thanks Bruce!!

Title: Re: NT 7.14 Planner - Display issue
Post by: Bruce on August 12, 2013, 10:21:47 PM

hmm - don't think I did anything for the planner specifically - although that may be a side-effect of one of the other tweaks.
Thanks for the feedback though.

Title: Re: NT 7.14 Planner - Display issue
Post by: JPMacDonald on August 13, 2013, 04:02:38 AM

Hi Bruce/Don

I still have the same issues with the planner in 7.19 as per my last post.

Regards

Parker