NetTalk Central

NetTalk Web Server => Web Server - Ask For Help => Topic started by: Devan on August 21, 2012, 05:56:48 PM

Title: Issue with NT mobile sites and Blackberry
Post by: Devan on August 21, 2012, 05:56:48 PM

People still use Blackberry's??  Well, apparently some of our client's customers do... They have reported that when BB users try and edit a form on their site, the form fields come up black, with black writing, thus effectively making things invisible.

Aside from telling them to tell their customers to upgrade to a REAL phone, what is the alternative?  I haven't got a BB in house to test this with...

Title: Re: Issue with NT mobile sites and Blackberry
Post by: Bruce on August 21, 2012, 09:20:49 PM

Blackberry _what_?
specifically which device, and more importantly which version of Blackberry OS.

cheers
Bruce

Title: Re: Issue with NT mobile sites and Blackberry
Post by: Devan on August 22, 2012, 01:26:07 PM

Sorry - I've just heard back from the client that it is a Blackberry 9700.  Not sure of the OS on that.

Title: Re: Issue with NT mobile sites and Blackberry
Post by: Bruce on August 23, 2012, 06:09:39 AM

I've done a bit of research and this is indeed a bug in jQuery Mobile 1.1.1
https://github.com/jquery/jquery-mobile/issues/4828

The fix has apparently been created, but has not yet been accepted by the project. Ideally I'd really like it to be accepted before I roll it into the NetTalk shipping js files.

How "serious" is this issue for them? I mean "needs to be fixed today" serious, or "can wait a week and see" serious?

Title: Re: Issue with NT mobile sites and Blackberry
Post by: Devan on August 26, 2012, 04:04:46 PM

No, I can hold them off.  I think my client only has a couple of users with BB's.  Most of their customers use iPhone/Android which work fine.  I'll tell them to wait a couple of weeks. :)