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1
Web Server - Ask For Help / Web Service stops working at 1am daily
« on: August 03, 2021, 06:55:50 AM »
My customer changed his schedule from 12am to 1am and now my web service returns back only a few requests.
They reprocess the missing and all is returned correctly.
I believe there was a problem with checking certificates at that time of the morning, but cannot remember what we done to resolve the issue.
Any suggestions?
Ashley
They reprocess the missing and all is returned correctly.
I believe there was a problem with checking certificates at that time of the morning, but cannot remember what we done to resolve the issue.
Any suggestions?
Ashley
2
Web Server - Ask For Help / Drop fields do not work properly
« on: December 31, 2020, 07:42:37 AM »
Bruce,
I have a small states file with 55 rows. When using a drop field on a form with NTWS 12 it no longer drops 15 at a time with scroll bar, but drops all 55.
How do I get it to drop only 15 rows with a scroll bar?
Ashley
I have a small states file with 55 rows. When using a drop field on a form with NTWS 12 it no longer drops 15 at a time with scroll bar, but drops all 55.
How do I get it to drop only 15 rows with a scroll bar?
Ashley
3
Web Server - Ask For Help / Running localhost
« on: November 16, 2020, 08:13:09 AM »
Hi Bruce,
I installed NT 12.0 for testing purposes and I no longer can run on 127.0.0.1:88.
No errors just displays a blank page even after one presses CTRL-F5
How can I test on local host?
Ashley
I installed NT 12.0 for testing purposes and I no longer can run on 127.0.0.1:88.
No errors just displays a blank page even after one presses CTRL-F5
How can I test on local host?
Ashley
4
Web Server - Ask For Help / Pong
« on: August 10, 2020, 01:02:47 PM »
What does "Pong Received" mean in DebugView?
Ashley
Ashley
5
Web Server - Ask For Help / AWS's ELB and memory usage using a NTWS
« on: December 16, 2019, 03:00:28 AM »
Hi All,
Two things of interest.
1.)
We are using the AWS Elastic Load Balancer (ELB) on three different sites for 3 years now and have been seeing huge climbs in memory usage. When app was started the memory usage started at 17.1 meg, and within a 24 hour period increased to approx. 300 meg. Our NTWS within a 24 to 48 hour period could and would hang and a restart of the NTWS was needed. We also were rebooting the server on a weekly basis to try and extend our uptime of our NTWS.
We decided to remove the ELB's and get LE certificates one at a time to see if that would help the situation. The ELB was hitting the site every 2 seconds which created a session instance.
I can report that within the same time period the memory usage went from 17.1 meg at startup to 29.5 meg which was a huge win for us.
2.)
Bruce, as sessions are deleted from the session queue should I not see a relative decline in memory usage? Is there something else going on under the hood that I don't understand?
I kinda was expecting the memory usage growth to decline to almost the starting value. Could this be a memory leak when deleting a session?
Also a shout out to Don Ridley for helping us through the certificate stage. I must say that NT 11 certificate acquisition made it easy peasy to get a certificate!! Great job Bruce!!!!!!!
Ashley
Two things of interest.
1.)
We are using the AWS Elastic Load Balancer (ELB) on three different sites for 3 years now and have been seeing huge climbs in memory usage. When app was started the memory usage started at 17.1 meg, and within a 24 hour period increased to approx. 300 meg. Our NTWS within a 24 to 48 hour period could and would hang and a restart of the NTWS was needed. We also were rebooting the server on a weekly basis to try and extend our uptime of our NTWS.
We decided to remove the ELB's and get LE certificates one at a time to see if that would help the situation. The ELB was hitting the site every 2 seconds which created a session instance.
I can report that within the same time period the memory usage went from 17.1 meg at startup to 29.5 meg which was a huge win for us.
2.)
Bruce, as sessions are deleted from the session queue should I not see a relative decline in memory usage? Is there something else going on under the hood that I don't understand?
I kinda was expecting the memory usage growth to decline to almost the starting value. Could this be a memory leak when deleting a session?
Also a shout out to Don Ridley for helping us through the certificate stage. I must say that NT 11 certificate acquisition made it easy peasy to get a certificate!! Great job Bruce!!!!!!!
Ashley
6
Web Server - Ask For Help / App is getting errors with 11.26
« on: November 21, 2019, 12:40:01 AM »
Hi All,
Any idea on what would be causing these errors?
HTML1300: Navigation occurred.
UpdSchedUploads
SCRIPT438: Object doesn't support property or method 'unload'
all.js (18930,1)
SCRIPT438: Object doesn't support property or method 'ntupload'
UpdSchedUploads (76,2)
SEC7115: :visited and :link styles can only differ by color. Some styles were not applied to :visited.
UpdSchedUploads
SCRIPT5022: cannot call methods on dialog prior to initialization; attempted to call method 'option'
all.js (4,2388)
Ashley
Any idea on what would be causing these errors?
HTML1300: Navigation occurred.
UpdSchedUploads
SCRIPT438: Object doesn't support property or method 'unload'
all.js (18930,1)
SCRIPT438: Object doesn't support property or method 'ntupload'
UpdSchedUploads (76,2)
SEC7115: :visited and :link styles can only differ by color. Some styles were not applied to :visited.
UpdSchedUploads
SCRIPT5022: cannot call methods on dialog prior to initialization; attempted to call method 'option'
all.js (4,2388)
Ashley
7
Web Server - Ask For Help / Delete Row Button
« on: November 14, 2019, 05:35:45 AM »
Hi All,
Have a delete row button which deletes the record, but when returning to browse the browse disappears until F5 key is pressed.
So it looks like there is a refresh problem on deletes or the filter is removed. Using NT11.24 and Win10.
I checked other browses and they work properly. So the question, why would this browse not refresh after a delete when others do?
Ashley
Have a delete row button which deletes the record, but when returning to browse the browse disappears until F5 key is pressed.
So it looks like there is a refresh problem on deletes or the filter is removed. Using NT11.24 and Win10.
I checked other browses and they work properly. So the question, why would this browse not refresh after a delete when others do?
Ashley
8
Web Server - Ask For Help / How to handle client slow internet connections
« on: November 04, 2019, 09:15:49 AM »
We have a few customers who have been using mobile hotspots when traveling. We noticed that at times our server will "hang" when they are logged in.
Is there a better way to detect/handle these slow or intermittent connections?
Also we at times see slow requests which seem to effect the way the NTServer performs, bogging it down and eventually rendering it unusable until a restart.
We have some federal government customers that cannot save a report from there browser. We are thinking there proxy/firewall is not allowing them to download
from a site that is not approved through the firewall, which also may be causing issues for our web server.
Any thoughts or suggestions would be greatly appreciated.
Ashley
Is there a better way to detect/handle these slow or intermittent connections?
Also we at times see slow requests which seem to effect the way the NTServer performs, bogging it down and eventually rendering it unusable until a restart.
We have some federal government customers that cannot save a report from there browser. We are thinking there proxy/firewall is not allowing them to download
from a site that is not approved through the firewall, which also may be causing issues for our web server.
Any thoughts or suggestions would be greatly appreciated.
Ashley
9
Web Server - Ask For Help / Multiple structures in a web service
« on: October 20, 2019, 12:33:06 PM »
Hi Bruce,
I have a group as a parameter that has a uid and a pwd and other fields and a queue as a second parameter. The group has a number of settings that I use to process the queue.
The queue has postal address information in it. Both are sent to the web service which processes the data and returns a field and the updated queue.
This has been working and now the group seems to be empty when the api is called, so it fails.
The last time the customer accessed the API was in around June the 17th. They have been preparing their software to integrate into our system and now the api call fails.
Can you maybe point me in a direction to resolve.
They are using Python and sending the below to the API.
URL - http://www.cmsienvws.com/AddMultiAddresses
HEAD - {'Host': 'www.cmsienvws.com', 'Content-type': 'application/json', 'Content-length': '886', 'Accept': 'application/json'}
REQUEST - {"AddressRecords": [{"IMB": "", "RETURNCITY_ST_ZIPCODE": "IRONDALE, AL 35210-1782", "SENDTOZIPCODE": "35007-9371", "PICNUMBER": "", "LINEWEIGHT": 1.0, "RETURNADDRESS1": "PINNACLE DATA SYSTEMS, LLC", "RETURNADDRESS2": "350 AUTOMATION WAY", "RETURNADDRESS3": "", "SENDTO1": "JEFF WADE", "SENDTO2": "104 COMANCHE CIR", "SENDTOSTATE": "AL", "SENDTOCITY": "ALABASTER", "SENDTOADDRESS2": "", "SENDTOADDRESS1": "104 COMANCHE CIR", "CUSTOMFIELD1": "0_2", "CUSTOMFIELD3": "", "CUSTOMFIELD2": "", "CUSTOMFIELD5": "", "CUSTOMFIELD4": "", "LINEPOSTAGE": 0.5}], "AddrRequestGrpMulti": {"USERNAME": "PinnacleT", "SIGNATUREREQUESTED": 1, "USERPASSWORD": "pinnacle123", "MIXEDWEIGHTMAIL": 0, "PIECECOUNT": 1, "PRESORTDISCOUNTS500PCSPLUS": 0, "PRINTSEARCHFIELDS": 1, "PIECEWEIGHT": 1.0, "ENVELOPETYPE": 1, "CERTIFIEDMAIL": 1, "IMBDECODED": 0, "CASSADDRESS": 0, "POSTAGE": 0.5, "RESTRICTEDDELIVERYREQUEST": 0, "BRECRE": 0}}
The account is a test account so you can try it if you like.
If you need anything else let me know.
Ashley
I have a group as a parameter that has a uid and a pwd and other fields and a queue as a second parameter. The group has a number of settings that I use to process the queue.
The queue has postal address information in it. Both are sent to the web service which processes the data and returns a field and the updated queue.
This has been working and now the group seems to be empty when the api is called, so it fails.
The last time the customer accessed the API was in around June the 17th. They have been preparing their software to integrate into our system and now the api call fails.
Can you maybe point me in a direction to resolve.
They are using Python and sending the below to the API.
URL - http://www.cmsienvws.com/AddMultiAddresses
HEAD - {'Host': 'www.cmsienvws.com', 'Content-type': 'application/json', 'Content-length': '886', 'Accept': 'application/json'}
REQUEST - {"AddressRecords": [{"IMB": "", "RETURNCITY_ST_ZIPCODE": "IRONDALE, AL 35210-1782", "SENDTOZIPCODE": "35007-9371", "PICNUMBER": "", "LINEWEIGHT": 1.0, "RETURNADDRESS1": "PINNACLE DATA SYSTEMS, LLC", "RETURNADDRESS2": "350 AUTOMATION WAY", "RETURNADDRESS3": "", "SENDTO1": "JEFF WADE", "SENDTO2": "104 COMANCHE CIR", "SENDTOSTATE": "AL", "SENDTOCITY": "ALABASTER", "SENDTOADDRESS2": "", "SENDTOADDRESS1": "104 COMANCHE CIR", "CUSTOMFIELD1": "0_2", "CUSTOMFIELD3": "", "CUSTOMFIELD2": "", "CUSTOMFIELD5": "", "CUSTOMFIELD4": "", "LINEPOSTAGE": 0.5}], "AddrRequestGrpMulti": {"USERNAME": "PinnacleT", "SIGNATUREREQUESTED": 1, "USERPASSWORD": "pinnacle123", "MIXEDWEIGHTMAIL": 0, "PIECECOUNT": 1, "PRESORTDISCOUNTS500PCSPLUS": 0, "PRINTSEARCHFIELDS": 1, "PIECEWEIGHT": 1.0, "ENVELOPETYPE": 1, "CERTIFIEDMAIL": 1, "IMBDECODED": 0, "CASSADDRESS": 0, "POSTAGE": 0.5, "RESTRICTEDDELIVERYREQUEST": 0, "BRECRE": 0}}
The account is a test account so you can try it if you like.
If you need anything else let me know.
Ashley
10
Web Server - Ask For Help / NT 11.22 Radio buttons Problem
« on: October 01, 2019, 04:59:58 AM »
Hi All,
Radio buttons do not obey layout setting to Horizontal when set to yes unless "Use jQuery Buttons" is ticked on.
Ashley Stahl
Radio buttons do not obey layout setting to Horizontal when set to yes unless "Use jQuery Buttons" is ticked on.
Ashley Stahl
11
Web Server - Ask For Help / File Upload Problems 11.22
« on: September 23, 2019, 03:22:47 AM »
Hi All,
Has anyone had problems uploading files to a WebServer? Installed NT11.22 from NT11.21 file upload no longer works.
I see in the history notes that a change was made to, "Fix: File Upload fields did not set %FormField correctly.".
It does not upload the selected file to the uploads folder, but says it successfully uploaded the file.
UPDATE: I tested the file upload app in NT/WebServer/Examples and that also failed to upload a file to the uploads folder.
Ashley
Has anyone had problems uploading files to a WebServer? Installed NT11.22 from NT11.21 file upload no longer works.
I see in the history notes that a change was made to, "Fix: File Upload fields did not set %FormField correctly.".
It does not upload the selected file to the uploads folder, but says it successfully uploaded the file.
UPDATE: I tested the file upload app in NT/WebServer/Examples and that also failed to upload a file to the uploads folder.
Ashley
12
Web Server - Ask For Help / Compile error NT11.22
« on: September 20, 2019, 01:38:51 AM »
Received below error after compiling with the new NT11.22
Unresolved External NetSignToken in NetHttp.obj - C:\Clarion11\Projects\Envelopes\map\release\Envelopes.MAP:2
Unknown directive, ignoring: $THISNETREFRESH
Ashley
Unresolved External NetSignToken in NetHttp.obj - C:\Clarion11\Projects\Envelopes\map\release\Envelopes.MAP:2
Unknown directive, ignoring: $THISNETREFRESH
Ashley
13
Web Server - Ask For Help / IExplorer 10 only errors
« on: August 07, 2019, 02:21:50 AM »
Hi All,
I don't understand why I'm getting these errors in IE10 only. Using NT11.18 all other Capesoft templates are up to date
HTML1300: Navigation occurred.
LoginForm
SCRIPT1003: Expected ':'
all.js (2057,13)
SCRIPT5009: '$' is undefined
LoginForm (37,10)
The above errors occur only in IE10. Firefox, Chrome, MSEdge all work perfectly fine.
Ran Gzipall no change
Ashley
I don't understand why I'm getting these errors in IE10 only. Using NT11.18 all other Capesoft templates are up to date
HTML1300: Navigation occurred.
LoginForm
SCRIPT1003: Expected ':'
all.js (2057,13)
SCRIPT5009: '$' is undefined
LoginForm (37,10)
The above errors occur only in IE10. Firefox, Chrome, MSEdge all work perfectly fine.
Ran Gzipall no change
Ashley
14
Web Server - Ask For Help / Hide Menu when calling a memform with '_blank'
« on: May 24, 2019, 02:02:17 PM »
I have a procedure that I want to call on a '_blank' page/tab. I do not want to show the menu when this page is called, can this be done.
So how and where does the code go to hide the below the menu_div class for a specific page or set of pages. I understand this can be done with CSS using display: none;.
<nav id="menu_div" class=" nt-menu-div ui-corner-br">
Think of it as a sales manager logging in to the site. There is a menu item "Manage Sales People", he then views a list of all sales personnel.
On that list is a row button that when pressed takes him to a new page/tab that shows him all the invoices that the sales person has produced.
I do not want the new page/tab to show the menu on it or any of it's preceding page after that.
Ashley
So how and where does the code go to hide the below the menu_div class for a specific page or set of pages. I understand this can be done with CSS using display: none;.
<nav id="menu_div" class=" nt-menu-div ui-corner-br">
Think of it as a sales manager logging in to the site. There is a menu item "Manage Sales People", he then views a list of all sales personnel.
On that list is a row button that when pressed takes him to a new page/tab that shows him all the invoices that the sales person has produced.
I do not want the new page/tab to show the menu on it or any of it's preceding page after that.
Ashley
15
Web Server - Ask For Help / WebServices Errors in Simple Client
« on: April 05, 2019, 04:55:14 PM »
What could be the cause of the following errors,
Error = Unable to Close connection.||The error number was -34 which means Could not find connected client in Simple Connect Client or Server.||Error occurred in function NetSimple.CloseServerConnection
Error = Error sending data.||The error number was -40 which means Could not send NetSimple Data.||Error occurred in function NetSimple.Send,WebHandler
Would there be any way to capture these errors and deal with them without the server hanging?
PS. I am also using CapeSoftMessageBox which is not closing these messages.
Ashley
Error = Unable to Close connection.||The error number was -34 which means Could not find connected client in Simple Connect Client or Server.||Error occurred in function NetSimple.CloseServerConnection
Error = Error sending data.||The error number was -40 which means Could not send NetSimple Data.||Error occurred in function NetSimple.Send,WebHandler
Would there be any way to capture these errors and deal with them without the server hanging?
PS. I am also using CapeSoftMessageBox which is not closing these messages.
Ashley