NetTalk Central

NetTalk Web Server => Web Server - Ask For Help => Topic started by: oggy on January 24, 2018, 12:26:17 AM

Title: List of logged users online
Post by: oggy on January 24, 2018, 12:26:17 AM

I can't find on forum, how, and is it possible, to display list of logged users currently online? I know how to, via web  socket, "count" logged users, but I need to
display data of each of them?
Nettalk 10.
Thanks in advance.

Title: Re: List of logged users online
Post by: broche on January 24, 2018, 01:01:34 AM

I use a login table that logs the date and time they logged in so at least I have some idea who is online.  No way to predict who has left the app though as far as I know.  In most cases this log has been just fine and I give customer admins access to it so they can see their own users only.

Brian.

Title: Re: List of logged users online
Post by: oggy on January 24, 2018, 01:20:39 AM

Hm. I have in mind something like web chat procedure. But is it possible????

Title: Re: List of logged users online
Post by: Bruce on January 24, 2018, 06:50:01 AM

Of course it's possible.
You know when a session is created, and you know when someone logs in, and you know when a session ends, or the user is logged out.

Given that you know all that, it's really not hard to have some sort of Mem table or something that you add to at login and remove on logout, or add to on session creation and remove from when sessions end...

cheers
Bruce

Title: Re: List of logged users online
Post by: bshields on January 28, 2018, 03:40:51 PM

Hi Oggy,

I use the method Bruce suggested for my technical requirements of knowing whos logged in. I store individuals name etc within their respective sessions. I then snoop into the active sessions (quickly).

If you want a helpdesk or realtime solution i'd recommend Zopim, which was bought recently by ZenDesk, but I think you might still be able to use it as a stand alone product (if not their will be other similar ones).

It gives my helpdesk realtime information of who is logged in and what they are doing. My helpdesk can even "break in" and have a conversation with them. They can request help, like you see on websites these days.

Its very cool and improves helpdesk efficiency significantly.

Technically you just inject some JS on each page in your NT app.

Costs $US14-59 a month per helpdesk agent, you might need a ZenDesk account also.

Obviously, i'm not affiliated in any way, I just like their product and I'm lazy.

Regards
Bill