NetTalk Central
NetTalk Web Server => Web Server - Ask For Help => Topic started by: jlavera on June 28, 2022, 01:56:41 AM
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Hi, all
I'm having a repetitive GPF as this:
??? 1303F10Ah Line=1774 Proc=SSL_OUR_SERVERSWITCHTOSSL@F Src=netdl020.clw Module=J:\RestServer\CLAnet.dll 11.53.0.0
Any idea what this can be?
Jorge Lavera
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This also happened before the last upgrade, in line 1769 of netdl020.clw (clanet.dll) version 11.43.0.0, same Proc=SSL_OUR_SERVERSWITCHTOSSL.
Bruce, any idea what is in that line? Our rest server is failing every half an hour with this; no special calls or overload.
Thanks,
Jorge Lavera
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Did you double check that your ClaNet.DLL version matches your NetTalk version? That can cause weird behavior.
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Hi, Don.
Yes, the version reported by clanet.dll matches the respectives NT versions installed. Triple checked.
Jorge Lavera
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Hi Jorge,
since this is an unusual GPF, the error is likely in the run up to that specific line.
So it would be a good idea to post the whole stack trace from the GPF
(https://clarionhub.com/t/how-to-improve-the-call-stack-when-your-program-gpfs/188)
Cheers
Bruce
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Hi, Bruce.
They are all like this:
----------------------------------------------------------------------------------
Program : J:\SMSWINRest\SMSRestWebServer.exe
Version : 4653.0.0.311
At : 13:50:56 on 2022/06/28
Workstation: : EMY-RDSH-04
User Name: : EMY-RDSH-04$
Reported error : EXCEPTION_ACCESS_VIOLATION - Error writing data at : 00000000h
Windows : Win 10 , Tablet - 10.0.17763
Clarion : 0.9
Thread : 3 Field : 0 Event : 523 Keycode : 0
Error at address : 00000000h no module
Stack Trace
??? 1303F10Ah Line=1774 Proc=SSL_OUR_SERVERSWITCHTOSSL@F Src=netdl020.clw Module=J:\SMSWINRest\CLAnet.dll 11.53.0.0
[01] 72A33A92h no debug info, Module=J:\SMSWINRest\libssl-1_1.dll 1.1.1k
[02] 13032C93h Line=1632 Proc=SIMPLESERVER_ACCEPT@Fll Src=netdl017.clw Module=J:\SMSWINRest\CLAnet.dll 11.53.0.0
[03] 1300962Fh Line=1166 Proc=CALLBACKWINDOWCLIENTCALLBACK Src=netdl003.clw Module=J:\SMSWINRest\CLAnet.dll 11.53.0.0
??? 13008DA4h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=J:\SMSWINRest\CLAnet.dll 11.53.0.0
[04] 76B15D1Bh no debug info, Module=C:\windows\System32\USER32.dll 10.0.17763.1 (WinBuild.160101.0800)
??? 13008DA4h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=J:\SMSWINRest\CLAnet.dll 11.53.0.0
[05] 76B0682Ch no debug info, Module=C:\windows\System32\USER32.dll 10.0.17763.1 (WinBuild.160101.0800)
??? 13008DA4h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=J:\SMSWINRest\CLAnet.dll 11.53.0.0
??? 73409D20h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 73409D24h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 73409D1Ch Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 13008DA4h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=J:\SMSWINRest\CLAnet.dll 11.53.0.0
[06] 76B0596Bh no debug info, Module=C:\windows\System32\USER32.dll 10.0.17763.1 (WinBuild.160101.0800)
??? 13008DA4h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=J:\SMSWINRest\CLAnet.dll 11.53.0.0
??? 13008DA4h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=J:\SMSWINRest\CLAnet.dll 11.53.0.0
[07] 76AFBCB0h no debug info, Module=C:\windows\System32\USER32.dll 10.0.17763.1 (WinBuild.160101.0800)
[08] 7339E68Ch Line ?=27 no proc Src="Library State" Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 13009A98h Line=826 Proc=CALLBACKWINDOWSRC@F Src=netdl003.clw Module=J:\SMSWINRest\CLAnet.dll 11.53.0.0
??? 733DF956h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733C1228h Line ?=27 no proc Src="Library State" Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
[09] 13009DC7h Line=864 Proc=CALLBACKWINDOWSRC@F Src=netdl003.clw Module=J:\SMSWINRest\CLAnet.dll 11.53.0.0
[10] 73381CABh no line number no proc Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733FAF94h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733DB9AEh Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
[11] 73381789h no line number no proc Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733DB9C4h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733FAF94h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733FB014h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733EF244h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733EF258h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733EF274h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733EF268h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733EF290h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
??? 733EF284h Line ?=47 no proc Src=wxeh.cpp Module=J:\SMSWINRest\ClaRUN.dll 11.1.13815
[12] 774477FDh no debug info, Module=C:\windows\SYSTEM32\ntdll.dll 10.0.17763.2989 (WinBuild.160101.0800)
[13] 774477CDh no debug info, Module=C:\windows\SYSTEM32\ntdll.dll 10.0.17763.2989 (WinBuild.160101.0800)
----------------------------------------------------------------------------------
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It's calling into OpenSSL, into SSL_New.
So it happens when a new connection is made.
Perhaps one of your OpenSSL's is not installed in the exe folder correctly. See
https://www.capesoft.com/docs/NetTalk11/NetTalk.htm#DeployingAtlsClientOrServer
If that doesn't help it'll need some extra debugging added to your system - but to do that you'd need to be on NetTalk 12.
Cheers
Bruce
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I'll check, thank you, Bruce.
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We are still having the GPF after the upgrades, about 15 minutes after starting. We made sure every file is updated.
Help!
----------------------------------------------------------------------------------
Program : F:\SMSRESTOG\WebServer.exe
Version : 4655.0.0.313
At : 20:20:17 on 2022/07/01
Workstation: : EMY-RDSH-04
User Name: : EMY-RDSH-04$
Reported error : EXCEPTION_ACCESS_VIOLATION - Error writing data at : 00000000h
Windows : Win 10 - 10.0.17763
Clarion : 0.9
Thread : 3 Field : 0 Event : 523 Keycode : 0
Error at address : 00000000h no module
Stack Trace
??? 1303D892h Line=1823 Proc=SSL_OUR_SERVERSWITCHTOSSL@F Src=netdl020.clw Module=F:\SMSRESTOG\CLAnet.dll 12.41.0.0
[01] 70F13BA2h no debug info, Module=F:\SMSRESTOG\libssl-1_1.dll 1.1.1n
[02] 13031533h Line=1635 Proc=SIMPLESERVER_ACCEPT@Fll Src=netdl017.clw Module=F:\SMSRESTOG\CLAnet.dll 12.41.0.0
[03] 130085E6h Line=1166 Proc=CALLBACKWINDOWCLIENTCALLBACK Src=netdl003.clw Module=F:\SMSRESTOG\CLAnet.dll 12.41.0.0
??? 13007D64h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=F:\SMSRESTOG\CLAnet.dll 12.41.0.0
[04] 751C5D1Bh no debug info, Module=C:\windows\System32\USER32.dll 10.0.17763.1 (WinBuild.160101.0800)
??? 13007D64h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=F:\SMSRESTOG\CLAnet.dll 12.41.0.0
[05] 751B682Ch no debug info, Module=C:\windows\System32\USER32.dll 10.0.17763.1 (WinBuild.160101.0800)
??? 13007D64h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=F:\SMSRESTOG\CLAnet.dll 12.41.0.0
??? 7111BEA0h Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 7111BEA4h Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 7111BE9Ch Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 13007D64h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=F:\SMSRESTOG\CLAnet.dll 12.41.0.0
[06] 751B596Bh no debug info, Module=C:\windows\System32\USER32.dll 10.0.17763.1 (WinBuild.160101.0800)
??? 13007D64h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=F:\SMSRESTOG\CLAnet.dll 12.41.0.0
??? 13007D64h Line=1275 Proc=CALLBACKWINDOWMAINCALLBACK Src=netdl003.clw Module=F:\SMSRESTOG\CLAnet.dll 12.41.0.0
[07] 751ABCB0h no debug info, Module=C:\windows\System32\USER32.dll 10.0.17763.1 (WinBuild.160101.0800)
[08] 710B077Ch Line ?=27 no proc Src="Library State" Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 13008A3Dh Line=826 Proc=CALLBACKWINDOWSRC@F Src=netdl003.clw Module=F:\SMSRESTOG\CLAnet.dll 12.41.0.0
??? 710F1A46h Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 710D3318h Line ?=27 no proc Src="Library State" Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
[09] 13008D33h Line=864 Proc=CALLBACKWINDOWSRC@F Src=netdl003.clw Module=F:\SMSRESTOG\CLAnet.dll 12.41.0.0
[10] 71093D9Bh no line number no proc Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 7110D0ACh Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 710EDA9Eh Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
[11] 71093879h no line number no proc Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 710EDAB4h Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 7110D0ACh Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 7110D12Ch Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 71101358h Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 7110136Ch Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 71101388h Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 7110137Ch Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 711013A4h Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
??? 71101398h Line ?=47 no proc Src=wxeh.cpp Module=F:\SMSRESTOG\ClaRUN.dll 11.1.13815
[12] 770F77FDh no debug info, Module=C:\windows\SYSTEM32\ntdll.dll 10.0.17763.2989 (WinBuild.160101.0800)
[13] 770F77CDh no debug info, Module=C:\windows\SYSTEM32\ntdll.dll 10.0.17763.2989 (WinBuild.160101.0800)
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Next step is for me to TeamViewer your server to see what is happening.
Usually I'd say "email me the details" but email is offline at the moment, so catch me on skype and we can set it up.
Cheers
Bruce