NetTalk Central

Author Topic: time out error  (Read 3112 times)

rob_bac

  • Newbie
  • *
  • Posts: 8
    • View Profile
    • Email
time out error
« on: June 17, 2019, 06:13:24 AM »
Hi Bruce,

Just wanted to make use of your knowledge.
We do have a service running (at several places), it checks every x minutes if there are files on the FTP server.
When there are, we get them local, handle them and delete the file on the FTP server.

It works okay, but on one place we sometimes get a time out error:
The connection to the FTP server could not be opened, the open command timed out or failed to connect.
Error number was -53
Command = cwd
Error occured in function: NetSimpe.TakeEvent


Since it's a service that runs all the time now the user needs to press the OK button and then it works fine again for some time.
How can we overrule this message, so it just goes on trying to connect with the FTP server.

Thanks,
Rob

Bruce

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 11155
    • View Profile
Re: time out error
« Reply #1 on: June 18, 2019, 11:06:15 PM »
Hi Rob,

there's a setting on the template to "suppress error messages". You should definitively have this on if it's running as a service.

Cheers
Bruce


rob_bac

  • Newbie
  • *
  • Posts: 8
    • View Profile
    • Email
Re: time out error
« Reply #2 on: June 19, 2019, 12:56:17 AM »
Hi Bruce,

Perfect, that wil do the trick.